Transform your cooking experience with the Hannspree SmartChef Pro 6.2L Air Fryer XL, a versatile kitchen companion designed for modern families. This premium air fryer combines advanced air circulation technology with smart features to deliver healthier, crispy meals while using up to 85% less oil than traditional frying methods.
The spacious 6.2-liter capacity easily accommodates family-sized portions, perfect for preparing meals for 4-6 people. The digital LED touch display offers intuitive control over 8 pre-programmed cooking functions, including air fry, roast, bake, reheat, dehydrate, broil, and keep warm. With temperatures ranging from 170°F to 400°F and a 60-minute timer, you have complete control over your cooking process.
Built with food-grade 304 stainless steel and featuring a non-stick, dishwasher-safe basket, the SmartChef Pro ensures both durability and easy cleaning. The rapid air circulation system, powered by 1700W, guarantees even cooking and perfect crispiness every time. Safety features include auto-shutoff, overheat protection, and cool-touch handles.
The exclusive Hannspree Smart Connect app allows you to monitor cooking progress, adjust settings remotely, and access over 100 chef-crafted recipes. The air fryer’s sleek black and stainless steel design complements any modern kitchen aesthetic while its compact footprint saves valuable counter space.
Key Features:
Product Specifications: Model: HAF-62XL Dimensions: 14.5″ x 12″ x 14.8″ Weight: 12.1 lbs Color: Black/Stainless Steel Voltage: 120V/60Hz
Welcome to Hannspree USA Shipping Policy ! We’ve created this guide to give you comprehensive and simple details about how Our goal is to guarantee a smooth, transparent, and satisfying experience from the moment you purchase to the time you receive the delivery.
We are thrilled to ship to all 50 states within the United States.
At this time, we do not offer international shipping. Additionally, we do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
We are pleased to offer free shipping on all orders, regardless of the order value or destination within the United States. This applies to all products available on Hannspree USA, including large items like Frigidaire .
The price you see is the price you pay. We do not charge any additional shipping fees or sales tax.
We exclusively partner with FedEx for all our shipments. FedEx’s extensive network and experience in handling large, heavy items make them an ideal partner for delivering.
Our shipping process consists of two phases:
You can expect your order to arrive within 6-10 business days from the date of purchase.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you’ll receive a confirmation email containing:
You can track your order in two ways:
All orders are processed and shipped from our warehouse located at 1209 Mountain Road PL NE, STE H, Albuquerque, NM, United States. Our dedicated team ensures that your products are carefully packed and dispatched in a timely manner to provide a smooth delivery experience.
For most small to medium-sized items, FedEx will deliver to your address without requiring a signature.
For large items like outdoor tables or garden benches:
If you’re not available to receive your package:
To change an order that hasn’t shipped:
Orders can typically be canceled if they haven’t been shipped. Once an order has shipped, it cannot be canceled. If you no longer want the item after it has shipped, please refer to our Return and Refund Policy .
If your tracking information hasn’t been updated in 5 business days:
If your package arrives damaged:
If you receive the wrong item or items are missing from your order:
We’re committed to reducing our environmental impact:
For more information on our practices, please refer to these related policies:
This shipping policy is subject to change. Any modifications will be posted on this page with the date of revision. We encourage you to review this policy periodically.
Thank you for choosing Hannspree USA for your home appliances needs. We appreciate your business and are committed to providing you with the best possible shopping and shipping experience.
Welcome to Hannspree USA , where your satisfaction is our priority. We are committed to providing a hassle-free and risk-free shopping experience for all your home needs. This Return and Refund Policy is detailed, comprehensive, and is part of our Terms and Conditions . By shopping with us, you agree to abide by this policy.
1. Return Eligibility
1.1 30-Day Return Window
You can return most items purchased from Hannspree USA within 30 days of delivery for a full refund. The countdown starts from the day you receive your product, as confirmed by our shipping carrier’s delivery confirmation.
1.2 Condition of Returns
For a return to be eligible, your item must be:
In the same condition that you received it
Unused, in its original packaging
Free from damage, excessive wear, or signs of use
Complete with all accessories, parts, and documentation
1.3 Non-Returnable Items
For the safety and hygiene of our customers, the following items cannot be returned:
Personal care items (e.g., cushions, pillows)
Any item that has been used or shows signs of use
For a complete list of non-returnable items, please contact us.
2. Return Process
2.1 Initiating a Return
To start your return:
Log into your Hannspree USA account.
Go to your order history and select the item you wish to return.
Follow the prompts to generate a return label.
If you’re unable to access your account, please visit our Contact Us page for assistance.
2.2 Packaging Your Return
Use the original packaging, if possible.
If original packaging is unavailable, use a sturdy box and adequate padding.
Include all original accessories, manuals, and parts.
Attach the provided return label to the outside of the package.
2.3 Shipping Your Return
You can drop off your package at any FedEx location. We cover all return shipping costs for items that are not damaged or misused. For more details on shipping, please refer to our Shipping Policy .
3. Refunds
3.1 Refund Process
Once we receive and inspect your return, we’ll process your refund. You’ll receive an email notification when your refund is processed. Refunds are issued to the original payment method used for the purchase.
3.2 Refund Timeframe
Most refunds are processed within 3-5 business days after we receive your return. Depending on your payment method, it may take an additional 5-10 business days for the refund to appear in your account.
3.3 Full Refunds
We offer full refunds on eligible returns within the 30-day window. The full purchase price, including any taxes paid, will be refunded. We do not charge any restocking fees.
3.4 Partial Refunds
We may issue a partial refund if the item shows signs of use or damage beyond normal inspection or if parts or accessories are missing from the return package. For more information on our refund process, please contact us.
4. Exchanges
If you need a different size, color, or model of an item, return the original item following the return process outlined in Section 2 and place a new order for the desired item through our online store.
5. Damaged or Defective Items
If your item arrives damaged or proves to be defective within the 30-day return window, contact our customer service through our Contact Us page. We’ll provide a prepaid return label and send a replacement. If you prefer, we can process a full refund instead.
6. Warranty Information
For items that malfunction after the 30-day window, our products are covered under a limited warranty of 30 days from the date of purchase . If the product is found to have a manufacturing defect within this period, we will repair or replace the item at no cost to you. This warranty does not cover damage caused by misuse, abuse, or normal wear and tear.
7. Late or Missing Refunds
If you haven’t received your refund within 2 weeks of our confirmation email, please check your bank account again or contact your credit card company. If you’ve done the above and still have not received your refund, please visit our Contact Us page.
8. Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. The gift giver will not be notified of the return.
9. Exceptions and Special Circumstances
For orders of 5 or more of the same item, please get in touch with our Customer Service Department for return instructions. Items that have been customized may not be eligible for return unless defective. Items received as part of a promotion or bundle may be subject to different return conditions.
10. Customer Rights
This Return and Refund Policy does not affect your statutory rights as a consumer.
11. Customer Service Contact
For any questions or concerns about returns or refunds, please contact our customer service team:
Business Name: Hannspree USA
Email: support@hannspree-usa.com
Phone: (+1) 404 249 2148
Address: 1209 Mountain Road PL NE, STE H
Albuquerque New Mexico 87110
United States
12. Policy Updates
We reserve the right to modify this policy. Any changes will be posted on this page with a revised date. Changes will not apply to returns in progress. We encourage you to review this policy periodically.
By using our website and making purchases, you agree to this Return and Refund Policy. Please read our Privacy Policy for more information on how we use your data. For questions about our terms of sale, please refer to our Terms and Conditions .
Thank you for choosing Hannspree USA . We appreciate your business and are committed to providing you with high-quality home appliances and excellent customer service.
